Returns Management and End of Life Product

Continuing with the 'Total Care in Home Delivery' ethos, Sprint treats Returns Management with the same precision and care as it would a new product delivery. After all, they are still part of the 'experience'. Sprint's bespoke Premier Consumer Management System ensures this is achieved by offering ultimate control in the reverse logistics chain.

Proactive approach to Reverse Logistics

Handled like a new product– processes mirrored to the home delivery of a new product

Inspection at point of collection

ID labelling and protective wrapping

Product inspection and verification to collection note

Secure handling

Product inspection and verification to collection note

Bar code scanning upon receipt and transfer to either customer or re-use or recycling centres

Warehouse and manifesting of returns

Compliance with WEEE Directive